Our experience indicates that not every customer confirms their reservation within a 10-day deadline. This enables the club to allocate tickets to customers who were not successful in the first drawing procedure and who are then included when the new draw takes place.

That is exactly why you may only receive a definitive letter of rejection approximately 10 days prior to the match in question.

Only seat tickets are available to you for home matches. Each ticket already includes the fee for the use of public transport - 2nd class - in the VRR (Rhine and Ruhr Public Transport Association) area, meaning that it can be used as a train ticket. Long-distance trains such as IC and ICE are not included in the ticket price.