Suche

Social-Media-Navigation

Instagram Twitch onefootballLogo

Sprachnavigation

Account-Navigation

Overview

Spectators

15 questions and answers for the return of fans on Saturday

  • image
  • image

For the first time since 24 October of last year, fans will be allowed to attend a Borussia Dortmund home game in the Bundesliga. A total of 25,000 fans are allowed to attend the season opener on Saturday (kick-off 18:30 CET) against Eintracht Frankfurt. Season ticket holders were able to apply for tickets that were raffled off in a draw. All tickets come attached with clear conditions for users. Here we provide answers to the most important questions.

Do I have to bring a printed ticket with me?

Yes! Absolutely! Showing a PDF document on a mobile phone will not be enough to gain entry to Signal Iduna Park.

Can I give my ticket to someone else if I suddenly can't make it?

It is not possible to change the personalisation! The secondary ticket market is open until 12 noon on match day. The ticket can be put up for sale there. If a new buyer is found, the price of the match ticket only will be refunded (no advance booking fees).

Can I bring someone different that originally planned with my second ticket?

In order to trace possible chains of infection, a "hard personalisation" of the user data is mandatory. When confirming the ticket, it is necessary to specify who will be using the ticket (name, address, telephone number, email address). Thus, it is also only possible to place the ticket no longer needed by the intended user for sale on the secondary market (see above).

Can I bring my child with me?

"Lap tickets", which provide free admission for children under the age of seven, cannot be issued as the children do not have a fixed allocated seat.

How is the "GG" status checked?

In order to be able to ensure a safe and efficient check, all visitors are required to carry the respective proof digitally in the CoronaWarn app or the CovPass app and to show it at the checkpoints via QR code and identify themselves by photo ID. After verification, the spectator will receive a "GG control wristband". Admission to the stadium is only possible with this wristband! Children from the age of six and young people up to the age of 18 who are not yet allowed to be vaccinated or have not yet been vaccinated must carry a negative test result with them, which must not be older than 48 hours at the time the stadium opens.

Where can I find the ''GG'' checkpoints?

Mobile teams be found at:

  • the ''Am Westfalenstadion'' walkway
  • at am Rabenloh (behind entrance "Luftbad")
  • in front of BVB-FanWelt
  • in front of the Rote Erde stadium
  • at Turnweg
  • at Schwimmweg/Bolmkerweg
  • in front of the stadium
  • at the Luftbad car park
  • at the south end of the pedestrian walkway over the B1

Can I have "GG" status confirmed beforehand?

Yes, this can be done in the four BVB fan shops in Dortmund: Thier Galerie, FanWelt, Krone and Königswall on Saturday from 10:00 to 16:00 CET. In addition, a "drive in" will be set up from 11:00 to 15:00 at the entrance to the "Luftbad" car park directly next to the entrance to the street "Am Rabenloh".

Can I use public transport free of charge with my ticket?

Those who are unable to travel by car (there are over 10,000 paid parking spaces available in the immediate vicinity of Signal Iduna Park), bicycle or on foot, but wish to use public transport, must purchase a separate ticket via a DSW21 portal in addition to their digitally-mailed BVB admission ticket ("Print@home"). Detailed information on this was sent to the purchasers with the tickets and can be found here. The ''Uni-Shuttle'' will not be available.

What should I bear in mind when entering the stadium?

The entrances "Südost" and the three entrance areas in the north are linked to fixed grandstand areas and blocks. Only the admission area indicated on the ticket can be used. ''Time slots'' - 15-minute time windows in which the stadium visitor must be at the entrance - are also indicated on the ticket. These "time slots" begin at 17:00 CET. Those who want to avoid contact with people as much as possible are welcome to come between 16:00 and 17:00 CET ("Early Bird") to take their seats early.

What fan paraphernalia am I allowed to take into the stadium?

As before, flags with a pole length of up to 1.5 metres may be taken along. Fence flags are also permitted as usual. If you have any questions, please contact our fan representatives directly at zaunfahnen@bvb.de.

Can I bring my own drinks?

No. No bottles, cans. etc. may be brought into the stadium. Large bags are also not allowed

Can strangers sit next to me?

Yes. The seats that can be occupied are formed in a chequerboard pattern in packs of four. Four single buyers, but also two single buyers and a couple or two couples may be seated in these places. Coronavirus regulations allow people from different households to sit alongside one another.

Are there standing places on the south stand?

Still no, unfortunately! The most legendary stand in German football will be seated, as it is in European matches.

What rules apply in SIGNAL IDUNA PARK?

Face masks (medical masks or FFP2 masks) must be worn from the moment of arrival at the stadium. It can only be removed at the designation As a result, the consumption of food and drinks is only possible at one's own seat; the same applies to smoking. Only children under the age of seven are exempt from the obligation to wear a mask. Please keep the necessary distance from each other and wash and disinfect your hands regularly. Payment at the kiosks is strictly cash-free.

Can I leave the stadium after the final whistle?

Those who have an early entrance slot may also leave the stadium early. Each row will be individually guided to the exits after the final whistle. Please plan for corresponding delays on your journey home.

One last note from us:

After almost a year-and-a-half of the pandemic, Borussia Dortmund has experienced a lot of turnover in its temporary staff. A good third of the employees who will be on duty on Saturday are new to our team. Dear stadium visitors, please understand that things may not run as smoothly as you are used to or expect. We would like to thank you in advance! (br)