On Friday BVB will host TSG Hoffenheim in front of 25,000 fans in SIGNAL IDUNA PARK. All the most important information can be found in the 15 questions and answers below. 

Do I have to bring a printed ticket with me?

Yes! Absolutely! Showing a PDF document on a mobile phone will not be enough to gain entry to Signal Iduna Park. The same applies to season tickets. The only type of acceptable ticket is a Print@Home-Ticket. 

Can I give my ticket to someone else if I suddenly can't make it?

It is not possible to change the personalisation! The secondary ticket market is open until 12 noon on match day. The ticket can be put up for sale there. If a new buyer is found, the price of the match ticket only will be refunded (no advance booking fees).

Can I bring someone different that originally planned with my second ticket?

Yes! This is possible due to the new Coronavirus Protection Regulations. However, to trace possible chains of infection, the ticket purchaser must be able to state exactly who used the tickets when asked.

Can I bring my child with me?

"Lap tickets", which provide free admission for children under the age of seven, cannot be issued as the children do not have a fixed allocated seat.

How is the "GG" status checked?

In order to be able to ensure a safe and efficient check, all visitors are required to carry the respective proof digitally in the CoronaWarn app or the CovPass app and to show it at the checkpoints via QR code and identify themselves by photo ID. After verification, the spectator will receive a "GG control wristband". Admission to the stadium is only possible with this wristband! Children from the age of six and young people up to the age of 18 who are not yet allowed to be vaccinated or have not yet been vaccinated must carry a negative test result with them, which must not be older than 48 hours at the time the stadium opens. Showing a school pupil ID is not sufficient! The negative test result is mandatory.

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Where can I find the ''GG'' checkpoints?

Approximately 60 mobile teams (each made up of two people) will be in operation before the game. They can be found at:

  • the ''Am Westfalenstadion'' walkway
  • at am Rabenloh (behind entrance "Luftbad")
  • in front of BVB-FanWelt
  • in front of the Rote Erde stadium
  • at Turnweg
  • at Schwimmweg/Bolmkerweg
  • in front of the stadium
  • at the Luftbad car park
  • at the south end of the pedestrian walkway over the B1

If a queue has formed, look out for the next available team.

Can I have "GG" status confirmed beforehand?

Yes, this can be done in the four BVB fan shops in Dortmund: Thier Galerie, FanWelt, Krone and Königswall on Saturday from 10:00 to 16:00 CET. In addition, a "drive in" will be set up from 11:00 to 15:00 at the entrance to the "Luftbad" car park directly next to the entrance to the street "Am Rabenloh".

Can I use public transport free of charge with my ticket?

Those who are unable to travel by car (there are over 10,000 paid parking spaces available in the immediate vicinity of Signal Iduna Park), bicycle or on foot, but wish to use public transport, must purchase a separate ticket via a DSW21 portal in addition to their digitally-mailed BVB admission ticket ("Print@home"). Detailed information on this was sent to the purchasers with the tickets and can be found here. The ''Uni-Shuttle'' will not be available. DSW21 will be putting on as many buses and trains as they would for a home game with 80,000 fans.

What should I bear in mind when entering the stadium?

The entrances "Südost" and the three entrance areas in the north are linked to fixed grandstand areas and blocks. Only the admission area indicated on the ticket can be used. ''Time slots'' - 15-minute time windows in which the stadium visitor must be at the entrance - are also indicated on the ticket. These "time slots" begin at 17:00 CET. Those who want to avoid contact with people as much as possible are welcome to come between 16:00 and 17:00 CET ("Early Bird") to take their seats early.

What fan paraphernalia am I allowed to take into the stadium?

As before, flags with a pole length of up to 1.5 metres may be taken into the stadium. Fence banners are also permitted as usual. If you have any questions, please contact our fan representatives directly at zaunfahnen@bvb.de.

Can I bring my own drinks?

No. No bottles, cans. etc. may be brought into the stadium. Large bags are also not allowed.

Can strangers sit next to me?

Yes. The seats that can be occupied are formed in a chequerboard pattern in packs of four. Four single buyers, but also two single buyers and a couple or two couples may be seated in these places. Coronavirus regulations allow people from different households to sit alongside one another.

What rules apply in SIGNAL IDUNA PARK?

Face masks (medical masks or FFP2 masks) must be worn from the moment of arrival at the stadium. These can only be removed at the seat designated on the ticket. As a result, the consumption of food and drinks is only possible at one's own seat; the same applies to smoking. Only children under the age of seven are exempt from the obligation to wear a mask. Please keep the necessary distance from each other and wash and disinfect your hands regularly. Payment at the kiosks is strictly cash-free.

When can I leave the stadium after the final whistle?

Those who have an early entrance slot may leave the stadium early. Each row will be individually guided to the exits after the final whistle. Please plan for corresponding delays on your journey home.

One last note from us

After almost a year-and-a-half of the pandemic, Borussia Dortmund has experienced a lot of turnover in its temporary staff. A good third of the employees who will be on duty on Friday are new to our team. Dear stadium visitors, please understand that things may not run as smoothly as you are used to or expect. We would like to thank you in advance! (br)