Where do I have the chance to meet a BVB player personally?

You have the best chance to meet a BVB player personally during a visit of the team practice. After the excercise units as well as the subsequent shower and massage, most BVB professionals are ready to give autographs. BVB's practice schedule is updated at short notice and can be called up here. The professional players are practicing daily (except for matchdays and usually on Wednesdays) at 10 am or 4 pm. The BVB training center is located in Dortmund-Brackel. You can find the directions to the center here.

How do I get a letter of congratulation?

In order to receive a letter of congratulation then you'll have to send a signed and stamped envelope to: 

Borussia Dortmund GmbH & Co.KGaA

Public Relation
Rheinlanddamm 207-209
44137 Dortmund

Please keep in mind that we only send letters to the person who requested it. It will take about two weeks to fulfill your wish due to the large number of such requests.

How do I get autographs of BVB stars?

With a little effort but probably the fastest possibility to receive signatures from the stars is to personally ask them for an autograph after the team practice.
BVB's practicing schedule is updated at short notice. The professional players are practicing daily (except for matchdays) at 10 am or 4 pm. Sometimes there is no practice on Sunday or Monday.
The training ground of Borussia Dortmund is in "Am Rabenloh", a side street of Strobelallee, about 100 metres westward from SIGNAL IDUNA PARK.
You can also order the autographs of Borussia's players, which the merchandising department offers from the BVB Online Fanshop.
Please send your order to the following address:

Felicitasstraße 2
44263 Dortmund
Call centre: (+49 231) 43 44 44 (24-hour service)
Fax: (+49 231) 43 44 55

Moreover, you have the possibility to send your autograph requests to the players personally. The address of the respective player is as follows: name of the player, c/o Borussia Dortmund, Rheinlanddamm 207-209, 44137Dortmund, Germany. Do not forget to also send a stamped addressed envelope.
If you send such an envelope to the following address: Borussia Dortmund, Department for Public Relations, Rheinlanddamm 207-209, 44137 Dortmund, Germany, you have the possibility to order single autograph cards (4 cards maximum), but no complete sets.