Accessibility declaration

Accessibility declaration for BVB.de

Borussia Dortmund is committed to making its web presence accessible in accordance with the German Accessibility Strengthening Act (BFSG), which will come into force on 28 June 2025 to implement Directive (EU) 2019/882 (European Accessibility Act).

General description of the service

The Borussia Dortmund website (bvb.de) serves as the club's official platform for editorial content. It provides users with both up-to-date and long-term relevant information. For specific services, users are redirected to the respective independent platforms (e.g., ticket shop, fan shop).

How accessible is the website?

The assessment of accessibility is based on the success criteria of WCAG 2.2 at Level AA, with a focus on the following areas:

  • The structure and navigation of the website are consistent across all pages.
  • Texts are responsive, left-aligned, and meet required color contrast and minimum size standards.
  • Headings follow a logical structure and visual hierarchy.
  • Interactive elements are responsive and meet required color contrast and minimum size standards.
  • Interactive elements can be accessed and activated via alternative input methods.
  • Non-decorative graphics, graphical controls, and links have text alternatives.
  • Animations can be paused.

As of the self-assessment conducted on June 27, 2025, all the above requirements are currently met. The website is therefore fully accessible.

Responsible market surveillance authority

The responsible authority is the "Market Surveillance Office of the Federal States for the Accessibility of Products and Services (MLBF)" based in Magdeburg. The contact details for the MLBF can be found at the following link: 
https://ms.sachsen-anhalt.de/themen/menschen-mit-behinderungen/aktuelles/marktueberwachungsstelle-der-laender-fuer-die-barrierefreiheit-von-produkten-und-dienstleistungen

Feedback and contact

The accessibility of BVB's web presence is part of an ongoing development process. If you notice any deficiencies regarding the aforementioned accessibility requirements or have suggestions for further improving accessibility, please contact us at:

Borussia Dortmund GmbH & Co. KGaA
Rheinlanddamm 207-209
44137 Dortmund
Tel.: +49 (0) 231 - 90 20 0
Email: [email protected]

Accessibility declaration for the BVB-Account

Borussia Dortmund is committed to making its web presence accessible in accordance with the German Accessibility Strengthening Act (BFSG), which will come into force on 28 June 2025 to implement Directive (EU) 2019/882 (European Accessibility Act).

General description of the service

The login and account area of Borussia Dortmund is the personal section of the club where you can manage your data. This area is protected by a password to ensure the security of your information. With your BVB account, you can also access additional services and features that make your visit with us more comfortable and convenient. For certain services, such as ticket purchasing or the fanshop, you will be redirected to the respective platforms of third-party providers.

How accessible is the offer?

The assessment of accessibility is based on the success criteria of WCAG 2.2 at Level AA, focusing on the following areas: 

  • Navigation via the Tab key in a logical order 
  • Alternative texts for images 
  • Headings follow a logical structure and visual hierarchy
  • Usability of form fields, buttons, menus, and interactive components without a mouse 
  • No keyboard trap (all areas can be exited using the keyboard) 
  • Clear structure and semantically correct HTML

As of June 28, 2025. If you encounter any issues or challenges, we welcome your feedback.

Responsible market surveillance authority

The responsible authority is the "Market Surveillance Office of the Federal States for the Accessibility of Products and Services (MLBF)" based in Magdeburg. The contact details for the MLBF can be found at the following link: 
https://ms.sachsen-anhalt.de/themen/menschen-mit-behinderungen/aktuelles/marktueberwachungsstelle-der-laender-fuer-die-barrierefreiheit-von-produkten-und-dienstleistungen

Feedback and contact

The accessibility of the BVB account is part of an ongoing development process. If you notice any deficiencies regarding the above accessibility requirements or other ways to improve accessibility, please let us know via the following contact:

Borussia Dortmund GmbH & Co. KGaA
Rheinlanddamm 207-209
44137 Dortmund
Tel.: +49 (0) 231 - 90 20 0
Email: [email protected]

Accessibility declaration for BVB.de

Borussia Dortmund is committed to making its web presence accessible in accordance with the German Accessibility Strengthening Act (BFSG), which will come into force on 28 June 2025 to implement Directive (EU) 2019/882 (European Accessibility Act).

General description of the service

The Borussia Dortmund website (bvb.de) serves as the club's official platform for editorial content. It provides users with both up-to-date and long-term relevant information. For specific services, users are redirected to the respective independent platforms (e.g., ticket shop, fan shop).

How accessible is the website?

The assessment of accessibility is based on the success criteria of WCAG 2.2 at Level AA, with a focus on the following areas:

  • The structure and navigation of the website are consistent across all pages.
  • Texts are responsive, left-aligned, and meet required color contrast and minimum size standards.
  • Headings follow a logical structure and visual hierarchy.
  • Interactive elements are responsive and meet required color contrast and minimum size standards.
  • Interactive elements can be accessed and activated via alternative input methods.
  • Non-decorative graphics, graphical controls, and links have text alternatives.
  • Animations can be paused.

As of the self-assessment conducted on June 27, 2025, all the above requirements are currently met. The website is therefore fully accessible.

Responsible market surveillance authority

The responsible authority is the "Market Surveillance Office of the Federal States for the Accessibility of Products and Services (MLBF)" based in Magdeburg. The contact details for the MLBF can be found at the following link: 
https://ms.sachsen-anhalt.de/themen/menschen-mit-behinderungen/aktuelles/marktueberwachungsstelle-der-laender-fuer-die-barrierefreiheit-von-produkten-und-dienstleistungen

Feedback and contact

The accessibility of BVB's web presence is part of an ongoing development process. If you notice any deficiencies regarding the aforementioned accessibility requirements or have suggestions for further improving accessibility, please contact us at:

Borussia Dortmund GmbH & Co. KGaA
Rheinlanddamm 207-209
44137 Dortmund
Tel.: +49 (0) 231 - 90 20 0
Email: [email protected]

Accessibility declaration for the BVB-Account

Borussia Dortmund is committed to making its web presence accessible in accordance with the German Accessibility Strengthening Act (BFSG), which will come into force on 28 June 2025 to implement Directive (EU) 2019/882 (European Accessibility Act).

General description of the service

The login and account area of Borussia Dortmund is the personal section of the club where you can manage your data. This area is protected by a password to ensure the security of your information. With your BVB account, you can also access additional services and features that make your visit with us more comfortable and convenient. For certain services, such as ticket purchasing or the fanshop, you will be redirected to the respective platforms of third-party providers.

How accessible is the offer?

The assessment of accessibility is based on the success criteria of WCAG 2.2 at Level AA, focusing on the following areas: 

  • Navigation via the Tab key in a logical order 
  • Alternative texts for images 
  • Headings follow a logical structure and visual hierarchy
  • Usability of form fields, buttons, menus, and interactive components without a mouse 
  • No keyboard trap (all areas can be exited using the keyboard) 
  • Clear structure and semantically correct HTML

As of June 28, 2025. If you encounter any issues or challenges, we welcome your feedback.

Responsible market surveillance authority

The responsible authority is the "Market Surveillance Office of the Federal States for the Accessibility of Products and Services (MLBF)" based in Magdeburg. The contact details for the MLBF can be found at the following link: 
https://ms.sachsen-anhalt.de/themen/menschen-mit-behinderungen/aktuelles/marktueberwachungsstelle-der-laender-fuer-die-barrierefreiheit-von-produkten-und-dienstleistungen

Feedback and contact

The accessibility of the BVB account is part of an ongoing development process. If you notice any deficiencies regarding the above accessibility requirements or other ways to improve accessibility, please let us know via the following contact:

Borussia Dortmund GmbH & Co. KGaA
Rheinlanddamm 207-209
44137 Dortmund
Tel.: +49 (0) 231 - 90 20 0
Email: [email protected]