BVB Service

Hello and welcome to the BVB service pages! We have summarised the most frequently asked questions about match days, the online shop and many other topics here.

If you can't find the answers to your questions here, you can contact us by phone or e-mail. You will find the contact details at the bottom of the page.

Can't find an answer or have another query? Feel free to contact us!

Phone: +49 231 90200 (Mon-Fri, 8 AM to 6 PM and on home match days from 9 AM until kick-off)

Email: [email protected]

Alternatively, you can reach us via our contact form.