About besttravel
When it comes to performance, besttravel adheres to a sporting principle: Only with top performance can one become a winner. In this spirit, we offer you a high-caliber full-service in the following areas:
- Sports and football trips
- Holiday travel
- Club and team trips
- Incentives and events of all kinds
- Business travel
In addition to our service, our sports-specific expertise is considered groundbreaking. The reasons are clear: We are part of the portfolio of Borussia Dortmund GmbH & Co. KGaA - a publicly listed club with efficient management and a clear economic focus. Furthermore, GBT Deutschland GmbH (GBT) is our service partner. As one of the leading international business travel service providers, GBT has decades of experience in the field of sports travel.
The exclusive teamwork of Borussia Dortmund GmbH & Co. KGaA and Hogg Robinson Germany GmbH & Co. KG (HRG), the predecessor of GBT Deutschland GmbH, led to the founding of besttravel dortmund GmbH on February 28, 2000.
From this special setup, synergies arise that are unique in the market, especially in the field of sports. Benefit from this and make us your partner!
Thomas Heß
Managing Director
Tel.: +49 231 9020 6922
Email: [email protected]
In July 1997, I took over the office management at the predecessor company of besttravel – back then with just three employees in the old office on Strobelallee. Even then, I knew that this was where I wanted to grow old. Since 2005, I have been the managing director, supporting not only with entrepreneurial and strategic matters but also remaining active in the operational field. Today, I work with a fantastic team of 16 colleagues. Whether it’s business travel, tourism, events, or sports and fan travel – your wishes and requirements are our top priority.
Melanie Adam
Leisure Travel
Tel.: +49 231 90 20 6930
Email: [email protected]
As part of the leisure travel department, I plan dream vacations – whether it's classic package tours, city trips with a musical visit, island hopping in Hawaii or cruises through the Mediterranean. I am delighted with every trip that brings happiness to people – perhaps yours will be next?
My personal travel highlights: South Africa with Kruger National Park, a city trip to Rome and club vacations (especially Magic Life).
Rebecca Collmann
Team Lead & Senior Project Manager Sports Travel & Events
Tel.: +49 231 9020 6926
Email: [email protected]
Since March 2014, I have been part of the besttravel team, specialising in sports and group travel. My responsibilities include organising flights, hotels and transfers for Borussia Dortmund's away matches and trips, as well as planning and accompanying exclusive special trips for these events. I am also happy to assist you in organising your own customised incentive trip, whether within the black-and-yellow framework or independently of it.
Slavica Deric
Business Travel | Team Lead Leisure Travel
Tel.: +49 231 9020 6923
Email: [email protected]
Growing up in two cultures, I have been fascinated by foreign countries, customs, and traditions from an early age. My travel heart beats for exotic destinations like Costa Rica, Bali, Hawaii and the Seychelles, but I am equally captivated by a mix of nature and metropolitan vibes, such as Western Canada with Vancouver. With over 30 years of experience in the industry and thousands of miles traveled, I still consider my job one of the most exciting one could wish for.
Jennifer Duwensee
Adrenalin-Trips
Tel.: +49 231 9020 6912
Email: [email protected]
Since December 2024, I have been part of the besttravel team in the Sports Travel department. I assist with organizing adrenaline trips and planning incentives. Previously, I worked for seven years in BVB's service team, gaining valuable experience. This time has helped me develop a deep understanding of our customers' wishes and expectations, allowing me to respond flexibly and individually to their needs.
Lea Glootz
Trainee
Tel.: +49 231 9020 6932
Email: [email protected]
In August 2023, I started my apprenticeship at besttravel and have been part of the team ever since. During my training, I will explore and get to know all areas of the company. However, my main focus will be on business travel. My goal is to expand my knowledge as quickly as possible to properly support my team members and become a competent point of contact.
Johanna Hegemann
Senior Manager Marketing | Sports Travel & Events
Tel.: +49 231 9020 6931
Email: [email protected]
Since December 2017, I have been part of the besttravel team and am primarily responsible for the marketing department. In close collaboration with my colleagues, I work on further developing our travel offers to provide you with an outstanding travel experience. Additionally, I support the organisation of team and group trips for international matches of BVB's professional squad.
Annika Herbig
Adrenaline Trips | Project Management Sports Travel & Events
Tel.: +49 231 9020 6928
Email: [email protected]
As the main contact person for Adrenaline Trips, I ensure that every fan trip to the football capital becomes a perfect football experience. Thanks to close collaboration with many Dortmund hotels, I am very familiar with our city and am happy to help you organize your stay around BVB.
Additionally, I support international football trips and accompany the U19 team in the UEFA Youth League.
Andrea Kayser
Business Travel Service
Tel.: +49 231 9020 6921
Email: [email protected]
Since December 2010, I have been part of the besttravel team in the area of business travel. I tailor all flight, train, hotel and car rental offers and bookings to the individual needs of our business customers, ensuring that they always reach their destination quickly and comfortably. Additionally, I am responsible for group flights, specifically for the memorial trips of BVB and the trips of our BVB Legends team, which often travels abroad for friendly matches. One of my great passions is playing golf. Therefore, I am available as a contact person for the golf trips and tournaments organized by us. In my leisure time and during vacations, I constantly discover new places, making me a competent contact person for individual inquiries and vacation wishes regarding golf in general and golfing in Robinson Clubs in particular.
Silke Köhle
Business Travel Service
Tel.: +49 231 9020 6913
Email: [email protected]
Since January 2024, I have been working in BVB's corporate service, passionately supporting the planning and organization of business trips. With a combination of modern service and personal commitment, I provide our clients with tailored solutions to ensure every trip runs smoothly. Customer satisfaction is my top priority.
Susanne Leefoge
Deputy Office Manager | Business Travel Service
Tel.: +49 231 9020 6924
Email: [email protected]
I have been part of the company for over 20 years, starting with besttravel's predecessor, Euro Lloyd. As Deputy Office Manager, I handle business travel as well as administrative matters related to corporate services. I ensure that your business trips run as smoothly as possible and that you always reach your destination safely.
Catharina Martin
Junior Project Manager Sports Travel & Events
Tel.: +49 231 90 20 6915
Email: [email protected]
I am happy to assist you with all questions regarding the Adrenaline Trips – to ensure it becomes unforgettable and makes your football heart beat faster. Additionally, I organize flights and hotels for the away games of BVB‘s U23 team and accompany press trips to UEFA Champions League matches. I also handle group requests from BVB partners and am happy to assist with planning individual incentives.
Maria-Belén Martin
Business Travel Service
Tel.: +49 231 90 20 6919
Email: [email protected]
I have been supporting the besttravel team in the area of business travel since April 2023. I am happy to assist you with your individual travel planning! From organizing flights, trains and rental cars to hotel bookings, I ensure your perfect stay! My private passion is my home country Spain.
Jasmin Rest
Leisure Travel
Tel.: +49 231 9020 6927
Email: [email protected]
Since October 2015, I have been part of the besttravel team, planning the most wonderful time of the year with you. I am especially available as a competent contact person in the areas of cruises, family vacations and city/musical trips. I am also happy to create suitable offers for package tours, individual round trips as well as flight, hotel or rental car inquiries. Your wishes are always my top priority.
Ivonen Seimetz
Business Travel Service
Tel.: +49 231 9020 6933
Email: [email protected]
In April 2025, I became part of the black and yellow family and have been supporting the besttravel team in the business travel service sector. Since my training in 1993, I have been working in this field and am happy to assist with planning individual business trips. Whether it's air travel, train journeys or rental car bookings – I provide quick and competent advice, taking all customer wishes and travel policies into account right from the planning stage.
Anja Spitzlei
Business Travel Service
Tel.: +49 231 9020 6914
Email: [email protected]
With over 30 years of experience in organizing business travel, I joined the besttravel team in February 2023, specifically focusing on business travel. Even with complex travel inquiries, I support you with the best solutions to optimize travel plans, always with the top priority of ensuring the well-being of the travelers.
Tanja Wellmann
Head of Sports Travel & Events
Tel.: +49 231 90 20 6925
Email: [email protected]
Since June 2013, I have been part of the besttravel team in the sports travel department. I manage travel for the professional team and youth teams, organizing flights, hotels and transfers for the Bundesliga, UEFA Champions League and DFB Pokal as well as creating offers for sponsors and the press.
Previously, I was responsible for team hotels during the FIFA Women's World Cup 2011 and worked at the DFB travel agency, supporting the women's national team and guest teams.